Customer Service
We want your shopping experience with us to be effortless and enjoyable. We accept most credit cards and PayPal. If you live in the United States and Canada, we offer free standard shipping on all orders. If you live outside the United States or Canada, contact us by email for shipping costs. See the Shipping page for more details.
Payments Accepted
We accept:
- American Express
- Discover
- Mastercard
- Visa
- PayPal
Exchange & Return Policy
If you're not satisfied with your purchase, you may return or exchange a regular priced item within 30 days of delivery. Fill out the Exchange & Return Form you received with your shipment, or fill out and print a PDF version, and follow the instructions.
Point. Clothing will pay for return shipping when exchanging or receiving store credit on full priced items. We will e-mail or fax you a pre-paid return label, along with instructions on how to return the item to us.
When returning an item, you are responsible for shipping. We can only accept items in original condition.
For sale items we offer exchange or store credit only. Sorry, but we cannot not provide free returns on these items.
Contact Customer Service
By email: customerservice@pointclothing.com
By phone or fax on our toll free number (in the U.S. & Canada only):
1 (888) 229-1696
